Capture & qualify
Identify the visitor, their plan, use case and what they are trying to achieve.
Lisra answers product questions from your docs, books demos and trials, guides onboarding and deflects routine tickets, so your team focuses on engineering and high-value accounts, not repetitive support.
The user gets fast, accurate help grounded in your product; your team gets qualified demos, fewer repetitive tickets and a clear onboarding trail.
Identify the visitor, their plan, use case and what they are trying to achieve.
Respond from approved documentation, changelogs and product knowledge, not guesses.
Offer the right next step: a guided demo, a trial extension request or a sales conversation.
Walk new users through setup, then check in at the moments that drive activation.
Lisra handles product communication and routine support while engineering, security and account decisions stay with your people.
Reply from your help center, API docs and changelog so answers stay accurate and current.
Qualify intent, offer open times and book demos, and pass trial extension requests to your team.
Step users through setup, integrations and first value with timely, contextual nudges.
Sort by priority, plan and topic, then route the right cases to the right humans.
Handle keys, webhooks, SSO and setup questions with links to the exact docs.
Re-engage trials and stalled setups with timely follow-ups before they slip away.
Lisra works inside your privacy, security and escalation rules. Billing changes, data deletion, security incidents and contract decisions are routed to authorized staff, never handled automatically.
Start from the IT and SaaS industry pack, a ready setup of services, wording and steps, then map one real support and onboarding workflow in a guided demo.