Supermarket & retail

Every aisle question, answered day and night.

Lisra answers stock questions from your product list, shares offers, takes delivery and pickup orders and answers every call, so shoppers always get an answer and your store keeps the sale, online and on the phone.

Stock answersFrom your list
Day and nightOffers & orders
Every callAnswered
STORE DESK · CITY MART · BRANCH 4Sample
Shopper request
Sa
“Do you have 5kg basmati rice?”
WhatsApp · returning customer
Intent: stock check + delivery
Product list
Basmati Rice · 5kg
SKU 40128 · Aisle 3
In stock
Sunflower Oil · 2L
SKU 22910 · Aisle 1
In stock
Brown Eggs · 12
SKU 11540 · Chiller
Low
AskCheckOfferDeliver
Added to delivery · 3 items

From a quick question to a captured sale.

Shoppers get quick answers about stock, price and offers; your store turns chats and calls into orders instead of lost customers.

Answer & check stock

Confirm availability, price, pack size and aisle from your product list.

Share offers

Share the deals and bundles you choose, at the right moment.

Take the order

Build the basket conversationally and confirm items, quantities and totals.

Pickup or delivery

Arrange a slot, share status and follow up to bring the shopper back.

Built around how a store actually sells.

Lisra handles shopper communication and order capture while payments, refunds and account changes stay in your secure systems.

Stock answers

Tell shoppers what is available and where to find it, from the product list you keep.

Offers & reminders

Share this week's deals, and remind shoppers about the offers they asked for.

Delivery & pickup orders

Capture baskets over chat or phone and schedule pickup or home delivery.

Calls answered

Lisra answers the phone itself, day and night, and takes a clear message when your team is needed.

Multi-location routing

Point shoppers to the right branch, with its own hours and contact.

Order status & FAQ

Answer questions about hours, returns, delivery areas and order status at any time.

Sales support, not payments.

Lisra works inside your store rules and systems. Card payments, refunds, price overrides and account changes are completed in your secure checkout or by staff, never handled automatically.

Stop losing sales to unanswered messages.

Start from the retail industry pack, a ready setup of services, wording and steps, then map one real stock-to-delivery workflow in a guided demo.

Plan the Retail Workflow →