Unified Inbox

Every conversation, in one place.

Website chat, Telegram, WhatsApp, Messenger and Instagram in one shared inbox. Assign a chat to anyone on your team, label it, find it again, and reply with a team assistant beside every chat.

One inboxEvery chat channel
AssignTo anyone on the team
SearchAny conversation
Unified Inbox5 unread
SR
Sofia R. WhatsApp
Is the 5kg pack in stock today?
now
JM
James M. Web chat
Can I move my booking to Friday?
2m
AK
Aisha K. Messenger
Thanks, that worked perfectly.
9m
DP
David P. Telegram
Could you send me the price list?
14m
Website chat and messengers, together

One shared inbox for the whole team.

No more switching between apps. Every chat lands in one place, where your team can pick it up, label it and answer it.

Every chat channel together

Website chat, Telegram, WhatsApp, Messenger and Instagram in a single list.

A team assistant beside every chat

Lisra sits next to each conversation, ready to help your team with the reply.

Clear ownership

Every chat has an owner, so nothing is answered twice or left waiting.

Every channel in. One inbox out.

Customers write wherever they like. Your team answers from one list.

Website chat
Telegram
WhatsApp
Messenger
Instagram
One Unified InboxAssign · label · search

WhatsApp, Messenger and Instagram connect through your own Meta business account.

Everything in the inbox.

The small tools that keep a busy team calm, from the morning catch-up to the last reply of the day.

Chat and messengers

Website chat, Telegram, and WhatsApp, Messenger and Instagram through your own Meta business account.

Assign and filter

Give a chat to anyone on the team and filter by who has it.

Your own labels

Colored labels you name yourself, on any chat.

Search

Search any conversation whenever you need it again.

Act on many at once

Sort, select several chats and act on them together, or mark all read.

Unread counts

Every filter shows how many chats are still unread.

A chime when they write

A gentle sound when a customer writes, on the device you choose.

Overnight catch-up

What came in overnight, ready for you first thing in the morning.

Your own language

Read customer chats in your language, whatever they wrote in.

Saved replies

Your team's saved replies, with the one that fits shown first.

Team assistant

Ask Lisra for help with a reply without leaving the chat.

Qualify a lead

Turn any chat into a qualified lead without leaving the inbox.

Bring every conversation into one place.

See the Unified Inbox handle conversations from every channel in a short walkthrough.

Book a Demo →