How we collect, use and protect your information.
Last updated: October 15, 2026
This Privacy Policy explains how FiKHSONS LLC (d/b/a Lisra.Ai), a Florida limited liability company ("we", "us", "our"), collects, uses and protects information when you visit the Lisra.Ai website or use the Lisra.Ai service (the "Service"). We keep this page plain on purpose, so you can understand what happens with your information without needing a legal dictionary.
We use information to provide the Service, set up demos, respond to messages, process billing, secure the platform, improve Lisra.Ai, prevent misuse and meet legal obligations.
We do not sell personal information. We use a small set of service providers to run the Service, and each one receives only what its part of the job needs: our cloud hosting provider for application hosting, our database provider for the database, our Ai model providers for Ai model processing, our voice and telephony providers for voice calls, phone numbers and speech, our email delivery provider for transactional email, our payment processor for payments, and any messaging platform a business chooses to connect, such as Telegram or Meta. We may also share information if the law requires it, to protect our rights, or to prevent fraud or a security problem.
Lisra.Ai uses Ai to help answer, organize, write, route and automate business work. Customer data may be processed by Ai and communication providers only as needed to deliver the Service. We aim to keep customer context practical, secure and limited to the work Lisra.Ai is asked to perform. We do not use your customers' data to train third-party Ai models.
When a voice feature is used, the call audio is processed by our voice providers so the agent can hear the caller and speak back, and a written transcript is kept with the conversation so the business can see what was said. Audio and transcripts are kept only while they are useful for running the business, handling support and settling disputes, and they can be deleted on request. Recording rules differ by state and by country, and some places require every party on a call to be told. A business that uses Lisra.Ai to make or take calls is responsible for telling callers that an Ai assistant is handling the call and that it may be recorded where the law requires that notice. If you do not want a call recorded, please tell the business, or continue by email or chat instead.
Subscriptions and invoice payments run through our payment processor. Card details are entered on our payment processor's own payment forms and are never seen or stored by us. We keep the billing record itself, such as the plan, the amount, the date and the last four digits our payment processor reports back. When a business uses Lisra.Ai to invoice its own clients, the money moves from that client to that business on that business's own account with the payment processor, and never through us.
We use reasonable technical and organizational safeguards, including access controls and secure transmission where appropriate. No internet service can be guaranteed to be 100 percent secure, but we take protection seriously and work to reduce risk.
Depending on where you live, you may have privacy rights under laws such as the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and similar laws. These rights may include the right to access, correct, delete, restrict or receive a copy of your personal information, and the right to object to certain processing.
To exercise a privacy right, email support@lisraai.com. We may need to verify your identity before completing a request.
To have your data deleted, including messages you sent to a business that uses Lisra.Ai, follow the steps on our Data Deletion page. No account or sign-in is needed.
We keep your information while your account is active and for as long as we need it to provide the Service. The owner of a workspace can export its data, or permanently delete the workspace, at any time from Data & privacy in the app. When an account is closed, we delete or de-identify its workspace data within a reasonable period, unless the law requires us to keep some of it longer. Billing and tax records are kept for as long as tax and accounting law requires. Copies of deleted information may remain in our encrypted backups for a limited period, and are not used for anything else. Call recordings and transcripts follow section 5.
Our main database and application servers are located in Singapore. We are a United States company, and we and our service providers also process information in the United States and in other countries. Wherever it is processed, your information is protected as this Policy describes, and where the law requires it we use appropriate safeguards for transfers between countries.
The Service is made for businesses and is not directed to children under 13. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.
We may use cookies and similar tools to keep the website working, understand website traffic and improve the experience. More detail is available in our Cookies Policy.
We may update this Policy as Lisra.Ai grows or as legal requirements change. When we update it, we will change the date above.
For privacy questions, contact FiKHSONS LLC (d/b/a Lisra.Ai) by phone at +1 (728) 777-1113, by email at support@lisraai.com, or through our contact page. Mailing address: 8177 Glades Road, Suite 16, Boca Raton, Florida 33434, USA.